We kindly ask for 24-hour cancellation notice for all salon and spa services. All spa packages and group events require 48-hour cancellation notice. If you fail to cancel within the appropriate time frame or do not show up for your appointment, you may be charged up to 100% of the service cost.
Late Arriving Guest Policy
We kindly ask our guests to arrive at their scheduled appointment time to ensure adequate time for a quality experience with their service provider. We will do our best to accommodate late arriving guests within their reserved service time slot.
Your service charge will remain the same although your time may be shortened due to time constraints. Guests arriving too late for appointments may be asked to reschedule as accommodating late arriving guests may inconvenience the service provider’s next guest.
Gift card/certificates Policy
New Vision Spa and Salon offers gift cards. The cards are always valid for the purchase price. Gift certificates may be purchased for a dollar amount and may be used toward any services or packages we offer. Gift certificates offered through various promotions do have firm expiration dates and may be subject to other restrictions.
1318 South Main Street STE.140, Wake Forest, NC 27587 For appointments call (919) 435-0920